Influencing Factors of Fine Arts Student Satisfaction of Educational Internship in Sichuan, China
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Purpose: The purpose of this study is to exploring the influencing factors of student satisfaction, including student expectation, service quality, supervisor support, task clarity and perceived value among the group of fine arts students in Sichuan province, China who had attended educational internship. Research design, data and methodology: This study adopted quantitative research method. The researchers firstly obtained data by distributing online questionnaires to the target students. Secondly, Item Objective Congruence (IOC) and pilot test were carried out. Afterwards, confirmatory factor analysis (CFA) and structural equation model (SEM) were used to analyze the data and to test the significant relationships among variables. Results: Service quality had a significant impact on student satisfaction. Furthermore, supervisor support, task clarity and perceived value significantly impacted student satisfaction on educational internship. Nevertheless, there was no causal relationship between student expectation and student satisfaction. Conclusions: For colleges and internship organizers, it was recommended to improve the service quality and the standard of internship programs. For students majoring in fine arts who participate in educational internship, they should realize the importance of internship program and actively communicate with the supervisor to get the valued feedback for the best in internship experience.
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