The Result of Studying on The Use of Online Knowledge Sharing and The Key Factors to Supporting of Online Knowledge Sharing in The Context of Undergraduate Management Students


  • Patthanan Bootchuy Ph.D. Candidate in Department of Educational Technology and Communications, Faculty of Education, Chulalongkorn University, Thailand.
  • Jintavee Klaisang Ph.D., Associate Professor, Faculty of Education, Chulalongkorn University, Thailand.
  • Onjaree Natakuatoong Ph.D., Associate Professor, Faculty of Education, Chulalongkorn University, Thailand


Knowledge Sharing, Online Knowledge Sharing Technology, Learning Management Systems and Its Tools


The success of online learning thus depends on the participation, engagement, and social interaction, which leads to knowledge sharing. The concept of online knowledge sharing is online communication of learning and doing among students to share and exchange knowledge by using technology as a tool to share knowledge to create understanding or enhance performance. The purposes of this study were to investigate the current situations in the use of online knowledge sharing for teaching and learning in higher education in Thailand. This study has employed a mixed method research consisting of two parts. Part 1 involved a quantitative research to investigate the current situations of online knowledge sharing use among university students in Thailand. The sample group was composed of 421 students. Part 2 was a qualitative research to survey opinion of instructors on the key factors supporting their effective use in higher education. The results showed undergraduates' interest in using supporting program for online knowledge sharing system. The feature of online technology that their want to use were technology to a communication, technology to create knowledge and technology for knowledge sharing. The result revealed that the basic elements related to online knowledge sharing consists of participants, learning activities, online technology platforms. The factors to supporting of online knowledge sharing consists of preparing the students, motivational factors, individual participation, the support from the instructors and learning environment.


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