The Result of Studying on The Use of Online Knowledge Sharing and The Key Factors to Supporting of Online Knowledge Sharing in The Context of Undergraduate Management Students


  • Patthanan Bootchuy Ph.D. Candidate in Department of Educational Technology and Communications, Faculty of Education, Chulalongkorn University, Thailand.
  • Jintavee Klaisang Ph.D., Associate Professor, Faculty of Education, Chulalongkorn University, Thailand.
  • Onjaree Natakuatoong Ph.D., Associate Professor, Faculty of Education, Chulalongkorn University, Thailand


Knowledge Sharing, Online Knowledge Sharing Technology, Learning Management Systems and Its Tools


The success of online learning thus depends on the participation, engagement, and social interaction, which leads to knowledge sharing. The concept of online knowledge sharing is online communication of learning and doing among students to share and exchange knowledge by using technology as a tool to share knowledge to create understanding or enhance performance. The purposes of this study were to investigate the current situations in the use of online knowledge sharing for teaching and learning in higher education in Thailand. This study has employed a mixed method research consisting of two parts. Part 1 involved a quantitative research to investigate the current situations of online knowledge sharing use among university students in Thailand. The sample group was composed of 421 students. Part 2 was a qualitative research to survey opinion of instructors on the key factors supporting their effective use in higher education. The results showed undergraduates' interest in using supporting program for online knowledge sharing system. The feature of online technology that their want to use were technology to a communication, technology to create knowledge and technology for knowledge sharing. The result revealed that the basic elements related to online knowledge sharing consists of participants, learning activities, online technology platforms. The factors to supporting of online knowledge sharing consists of preparing the students, motivational factors, individual participation, the support from the instructors and learning environment.


Ain Baig, Noor ul; Wahecd, Ajmal. (2016). Significance of Factors Influencing Online Knowledge Sharing: A Study of Higher EducationSector in Pakistan.Pakistan Journal of Commerce & Social Sciences.2016, Vol. 10 Issue 1, p1-26. 26p.

Amandu, GM., Muliira, JK. &Fronda, DC. (2013) ‘Using moodle e-learning platform to foster student self-directed learning: Experiences with utilization of the software in undergraduate nursing courses in a Middle Eastern University’, Procedia: Social and Behavioral Sciences, Vol. 93 No pp.677-683). Retrieved 14 February, 2016 from

Ashish and Navin (2011).Teaching in the 21st century- skills and knowledge. Scholar Journal, 3(1), 76-81.

Berg, DR. & Lu, Y. (2014) Student attitudes towards using Moodle as a course management system. Retrieved 17 February, 2016 from

Cherdwong H., Jaitip Na-songkhla, Onjaree N. (2015). Developmentof Personal Knowledge Managementsystemwithlearningcontract and peer assisted learning for enhance academic work of graduate students. Scholar Journal, 7(2), 25-38.

Eddie, Kiraz, Ozden. (2013). Design of online learning environment: Considerations and implementation issues.Austrasian Journal of Educational Technology.

Koenig, M. E. D. (2012). What is KM? knowledge management explained. KM World, May,2012. Retrieved from

Kumar, A.J. & Ganesh, L. S.(2009). Research on knowledge transfer in organizations: a moephology. Journal of Knowledge Management, 13(4) , 161-174.

Lin, H. F., & Lee.(2006).Effects of sio-technical factors on organizational intention to encourage knowledge sharing. Management Decision, 44(1), 74-88.

Milne, P. (2007). Motivation, incentives and organizational culture. Journal of Knowledge Management, 11(6), 28-38.

Nonaka, I.; Takeuchi, H.(1995).The knowledge-creating company :how Japanese companies create the dynamics of innovation. New York: Oxford University Press.

Olatokun, W. and Nwafor, C. I. (2012). The effect of extrinsic and intrinsic motivation on

knowledge sharing intentions of civil servants in Ebonyi state, Nigeria. InformationDevelopment, 28(3), 216-234.

Omotayo, FunmilolaOlubunmi. (2015). "Knowledge Management as an important tool in Organisational Management: A Review of Literature". Library Philosophy and Practice (e-journal).Paper 1238.Retrieved from

Psycharis, S., Chalatzoglidis, G., &Kalogiannakis, M. (2013). Moodle as a learning environment in promoting conceptual understanding for secondary school students. Eurasia Journal of Mathematics, Science & Technology Education, 9(1), 11-21.

Ssekakubo, G., Suleman, H., & Marsden, G.(2013).Designing mobile LMS interfaces: Learners' expectations and experiences. Interactive Technology and Smart Education, 10(2), 147-167.

Syed Raiyan Ghani (2009). Knowledge Management: Tools and Techniques. DESIDOC Journal of Library & Information Technology, Vol. 29, No. 6, November 2009, pp. 33-38.

Vazquez, J.C.R., Fournier, L.V.O.,&Florse, F.R.(2009). Overcoming cultural barriers for innovation and knowledge sharing. Journal of Knowledge Management, 13 (5), 257-270.

Will W.K. , Allan H.K. (2011). Understanding online knowledge sharing: An interpersonal relationship perspective. Computers & Education 56 (2011) 210–219.

Yu-chuYeh, Yi-ling Yeh (2012). From knowledge sharing to knowledge creation: A blended knowledge-management model for improving university students’ creativity. Thinking Skills and Creativity 7, 245-257.

Zhen, Lu ; Jiang, Zuhua ; Song, Hai-Tao (2011). Distributed knowledge sharing for collaborative product development. International Journal of Production Research, 2011, Vol.49(10), p.2959-2976.

Zhiwei, Yu ; Alex, Rajan (2014). A Share Learning Framework for Innovation Education: Improving Creative Thinking Capability from Daily Life.Procedia Computer Science, 2014, Vol.31, pp.359-368.




How to Cite

Bootchuy, P., Klaisang, J., & Natakuatoong, O. (2018). The Result of Studying on The Use of Online Knowledge Sharing and The Key Factors to Supporting of Online Knowledge Sharing in The Context of Undergraduate Management Students. Scholar: Human Sciences, 10(2), 23. Retrieved from