HRD Professionals in Designing Appropriate Organizational Structures, Processes, and Developing Team Competencies in New Ventures: A Case Study of Startups in Thailand
DOI:
https://doi.org/10.14456/abacodijournal.2024.36Abstract
New ventures are vital drivers of national economic growth. However, statistical data indicates that merely 10% of these ventures endure beyond five years and continue their business operations. Research indicates that one reason for startup failure is related to issues in human resource development and a lack of knowledge in organizational development. Limited research exists on how small business as startup develop their organization. Therefore, this study intends to fill the gap by employing a qualitative approach to gain an in-depth understanding of the HRD practices focusing on the structure, processes, and competency development practices that new ventures employ to establish their organizations and continuously survive and scale up. This study identifies eight principal themes with twelve sub-themes of Human Resource Development (HRD) practices in new ventures in Thailand. In terms of structural design, new ventures employ two primary approaches for their survival: functional departmentalization and the creation of business units, or "startups within a startup." Regarding process development, four critical processes are essential for the survival of new ventures: 1) communication, 2) recruitment, 3) retention, and 4) conflict management. For competencies development, new ventures focus on two main practices: 1) external training, and 2) on-the-job training. These findings provide a comprehensive framework for understanding and enhancing HRD practices in new ventures
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