The Impact of OD Intervention on the Factors of Job Characteristic, Career Opportunities & Advancement, Salary & Benefit, and Managers’ Leadership Style that Influence Job Satisfaction and Nurse Retention in Two Private Hospitals: A Case Study

Abstract

Many studies show the positive relationship between job satisfaction and the intent to stay in the nursing profession. The different groups of nurses show different results. This study was conducted in two private hospitals in Bangkok to explore the factors that influence nurses’ job satisfaction and retention and to investigate the relationship between nurses’ job satisfaction and retention. This study also evaluated the impact of Organization development Intervention (ODI) toward the organization. The satisfaction levels of four factors were investigated before and after ODI. In summary, it showed that ODI can impact both satisfaction and retention, and implied that ODI created positive impact for the hospitals.