Eapen Thomas, F., & Siji, S. . (2021). A STUDY ON SHOPPER’S EXPERIENCE IN SHOPPING MALL BASED ON THE SERVICE QUALITY FACTORS. AU Hybrid International Conference 2024 on " Entrepreneurship & Sustainability in the Digital Era" Under the Theme of "People Centric Knowledge in Intelligence World" , 1(1), 243-257. Retrieved from http://www.assumptionjournal.au.edu/index.php/icesde/article/view/4924