COORDINATION AND CONTROL OF LARGE-SCALE COMPLEX IT SYSTEMS: AN INTERDISCIPLINARY REVIEW OF THE LITERATURE

Abstract

Since the emergence and widespread adoption of computer networks in the 1990s, developed societies have grown increasingly dependent on complex software-intensive systems. Such systems underpin business-critical applications in domains ranging from health care and financial markets to manufacturing and defense, where failure would have profound social and economic consequences Sommerville et al. (2012). These large-scale complexes IT systems are usually created and evolved dynamically through the integration of independently built and controlled heterogeneous components.