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1 - 3 of 3 items
Impact of Service Quality Performance on Customer Satisfaction: A Case Study of Vietnam’s Five Star Hotel
Nham Phong Tuan, Nguyen Thi Hai Linh
Individual Employee Factors Affecting Emotional Labor and Job Outcomes: A Case Study of Hotel Frontline Employees in Phuket
Siriporn Khetjenkarn, Charoenchai Agmapisarn
58-84
2020-03-31
Generation C's Internet Searching Behavior and The Factors Influencing the Intention to Follow Electronic Word-Of-Mouth in Online Hotel Reservations
Kobkrit Rakjit, Sarunya Lertputtarak
70-89
2019-12-27
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ISSN 0858-0855
e-ISSN 2730-3543