The Relationship Between Emotional Intelligence And Instructor Performance in Ho Chi Minh City Univeristy of Foreign Languages and Information Technology (Huflit), Vietnam
Keywords:Emotional intelligence, instructor performance, HUFLIT instructors, Vietnamese higher education, Vietnamese culture
AbstractEmotional intelligence represents the combination of heart and mind, which has been determined as an indispensable activator and enhancer of intellectual prowess (Cooper & Sawaf, 1997). Many studies have concluded that IQ is a necessary condition but emotional intelligence is a sufficient condition to make a performance star at work (Goleman, 2001). This research aimed to investigate if emotional intelligence really helps HUFLIT instructors perform at their best. EQ Map (Q-Metrics, 1997) was employed to measure emotional intelligence of instructors in four levels: optimal, proficient, vulnerable, and caution. Besides determining the relationship between emotional intelligence and instructor performance, the research indicated the differences of emotional intelligence relative to selected demographic factors. The findings were discussed based on Vietnam’s cultural and social perspectives. Some recommendations were given for emotional intelligence and instructor performance improvement as well as for further research relating to the topic.