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By Author
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eCRM Features that Affect Customer Attitude to Loyalty: A Case Study of a Sample of 402 University Students Enrolled in International Programs in Thailand
Narges Rahimiparvar
Social Media Marketing Strategy and Marketing Performance: Evidence from E-Commerce Firms in Thailand
Kriangsak Chanthinok, Phaprukbaramee Ussahawanitchakit, Prathanporn Jhundra-indra
THE FACTORS INFLUENCING ON PURCHASE INTENTION OF THAI AND CHINESE CUSTOMERS TOWARDS THE HOTEL INDUSTRY IN BANGKOK, THAILAND
Jidapa Tweephoncharoen, Rawin Vongurai
35-39
The Impact of Internet Banking Service Quality on Customers’ Satisfaction: A Case study of Industrial and Commercial Bank of China in KunMing, The People’s Republic of China
Wang Yi
THE FACTORS IMPACT ATTITUDE TOWARD USING AND CUSTOMER SATISFACTION WITH ELDERLY HEALTH CARE MOBILE APPLICATION SERVICES: A CASE STUDY OF PEOPLE IN BANGKOK METROPOLITAN, THAILAND
Hathairat Didyasarin, Rawin Vongurai, Sutthhisak Inthawadee
167
A Study of the Relationship between Customer Satisfaction and Customer Loyalty toward an Economy Hotel Chain in Guangzhou, China
Shie Sun
Customer Loyalty at a Ho Chi Minh City Commercial Bank: A Case Study
Nguyen Quoc Cuong
The Relationship between Service Quality, Customer, Satisfaction, Trust, and Commitment: A Case Study of Fudian Bank's Customers in Kunming, Yunnan, China
Ma Jiali
Factors Affecting Customer SatisFection and Trust in an E-commerce setting: a Case Study of Muachung.vn in Vietnam.
Hang Thi Nguyen
Enhancing Internal Customer Satisfaction Through Organizational Development Intervention: A Case Study
Natanuj Vanichkul
Impact of OD Interventions on Customer Satisfaction: A Case Study
Udom Hongchatikul
Factors Affecting the Repurchase Online Shopping Intention of Thai Customers in Bangkok: A Case Study of eBay.com
Fayyaz Muhammad
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