Key Strategies to Improve A Collaborative Agile Work Environment Through Employee Engagement: A Case of Corporate Banking Workplace in Myanmar
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Abstract
Purpose: This study aims to come up with key strategies that will improve employee engagement at a upcoming and growing corporate bank in Myanmar banking industry by introducing collaborative and agile working habits in the workplace. The study also expects to explore the driving factors for producing more engaged employees while implementing a collaborative and agile workplace as well as the challenges that the organization may face for introducing agility to the employees. The study allows the organization to not only analyze the current situation of employees’ perception towards organizational agility and employee engagement but also able to explore suggestions for improvement within the organization. Research design, data, and methodology: Mixed method of both quantitative and qualitative research is conducted based on five variables, employee empowerment, management leadership, organizational support, organizational agility, and employee engagement. Quantitative data using self-administrated surveys through the organization’s Human Resource Department’s help were distributed to a sample of 166 respondents at manager, supervisor, and associate level from both the headquarters and the chosen main branch in Yangon, Myanmar. Qualitative data was collected through the same survey as open-ended questions but only 33 respondents answered. The quantitative data was analyzed with SPSS software using appropriate statistical analysis such as Linear Regression and the qualitative data was analyzed using the content analysis. Both data were then used to analyze to give recommendations and suggestions regarding improving employee engagement through organizational agility. Results: The results show that all variables have significant effects in their pairings. Furthermore, organizational support has the strongest effect on organizational agility. All hypotheses are supported in this study. Conclusion: The data suggested that the organization should help create a supportive work environment through teamwork, workplace learning, employee development and employee welfare to achieve employee engagement in the workplace with a collaborative and agile working culture.
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