FACTORS AFFECTING COMMUNICATION COMPETENCY OF OPERATIVE EMPLOYEES: A CASE OF PLASTIC PARTS MANUFACTURER

Aroonroj Khamkhaeng, Nuttawut Rojniruttikul

Abstract


The purposes of this research were to study the level of communication competency and factors affecting communication competency of operative employees at a plastic parts manufacturer. The sample was 180 operative employees. Simple random sampling method was used to collect data. The questionnaire was used as research instrument. Statistics used for data analysis included percentages, mean, and standard deviation. Multiple Linear Regression Analysis was used for hypothesis testing. The research findings were: 1) The communication competency of operative employees was at high level. 2) Performance evaluation, compensation, and training could affect communication competency of operative employees at statistical significance level of .01. Participation in decisionmaking could affect communication competency of operative employees at statistical significance level of .05. All independent variables could explain the variation in communication competency of operative employees at 82.6%

Keywords


Training; compensation; leadership; participation; decision-making; performance evaluation; competency; communication

Full Text:

PDF

Refbacks

  • There are currently no refbacks.